FAQ

Can I find you on Instagram, Pinterest etc?

Yes you can! You can find me across social media by clicking below.


Instagram

Pinterest

 

Where are you based?

I am based in the Spain.

 

Do you take custom orders?

Yes absolutely! And I love doing them. More information on custom orders please reach out to [email protected] with the subject "Custom Orders".

 

Do you have a size guide?

Yes! Check it out: 

 

Do you ship internationally?

Yes 🙌🏻

I ship anywhere and everywhere. Please bear in mind it can take up to 6 weeks depending where you’re from.

All international orders will only be sent fully tracked.

 

How long is the processing time??

You can check all details in our Shipping Policy here.

 

Does the price include sales tax and customs?

Unfortunately not, As sales tax and customs vary so much dependent on where the order is going to this is in the hands of the buyer to sort. And your order may be applicable to tax and customs upon receiving. Please be sure to check these out online prior to ordering if you’re concerned.

 

Returns and refunds

Due the nature of the handmade product, we cannot accept returns. However, if your candle arrives broken or damaged, please contact us in the first 2 days of delivery. 

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